Offered services information

By clicking on the HELP icon in the tool bar, a HELP page opens listing the main topics of the page or the required services.

If more detailed information is available on the topic a dedicated menu “Learn more” is on display on the right upper corner of the page. This section regroups all relevant information related to the service.

For more detailed information about the website and the offered services, please revert to the User Guide

Sitemap

Sitemap

FAQ

Answers to the most frequently asked questions (FAQ).

Required configuration

Screen resolution

The site is optimized for 1366x768 pixels.

Recommended browsers

Latest version of the browsers Microsoft Edge, Mozilla Firefox, Google Chrome, Safari.

• Cookies

  This eRCS site uses « session cookies ».

  The « session cookies » are not be mingled with persistent cookies which may store confidential data and which may represent a risk at a security and as well a confidential level.

  Popular browsers like Microsoft Edge and Mozilla may use "session cookies" to allow a smooth functioning of the website, even if the persistent cookies were blocked in the Settings menu of the browser

  Note : During installation of the browsers, the default setting of internet browsers are generally set to accept all type of cookies.

• JavaScript

  Some of the processes on the eRCS application are using JavaScript, so please make sure that JavaScript is activated in your browser.

  Note : During installation of the browsers, the default setting of internet browsers are generally set to accept all use JavaScript.

Opening a PDF

Adobe Reader (latest Version)

You may download and install Adobe Reader for free from the website Adobe Systems Inc.

Connecting with a Luxtrust certificate

To be able to work with your Luxtrust products such as Smartcard Signing Stick or eID : Please download and install the latest version of the Middleware designed for your browser from the page www.luxtrust.com